The all projects heading on our conversions project list is currently in this format: All projects (number of projects on the page).
For example: All projects (12).
We felt that this format would mislead new users into thinking there are 12 projects in our service, not on the page.
# Meeting user need
As a novice delivery officer
I need to make sure I don’t miss anything
So that I can progress the project correctly
To meet this user need and avoid misleading new users, we changed the project count format to: (number of projects in the service) projects found.
For example: 12 projects found.
When users filter projects, the number of projects found is updated.
For example: 4 projects found.
# Next steps
Monitor in user research whether the number of projects found format makes sense to new delivery officers.